Aspect Hiring B.E/B.Tech/MCA Freshers2015 Batch at Bangalore 2015
Aspect Hiring B.E/B.Tech/MCA Freshers2015 Batch at Bangalore 2015
Aspect Software provides call center software and equipment for handling customer service requests, optimizing workforces, and offering customer self-service functionality. Clients use its products to answer customer requests, log complaints, monitor workflows, and route communications.
Aspect Software provides call center software and equipment for handling customer service requests, optimizing workforces, and offering customer self-service functionality. Clients use its products to answer customer requests, log complaints, monitor workflows, and route communications.
Company Name:Aspect Software
Qualification:Four year degree in technical or engineering field (B.S. in Computer Science, Electronics, Mathematics or related discipline strongly preferred) Minimum B.E. or MCA for Bangalore, India.
Location:Bengaluru / Bangalore
Experience:0 - 2 yrs.
Key Skills:C,C++,Core Java,OSDBMS
Job Designation:Associate Engineer
Job Description:
- Aspect makes it easy for you to engage with your customers.
- We help companies deliver remarkable customer experiences across every conversation and every channel - voice, email, text, social, web - through a single, elegant software platform.
- Whether delivered on premise, hosted, or in the cloud, this platform brings the conversations together in one place, ensuring a consistent omni-channel customer experience each and every time.
- We are a global leader in providing unified interaction management, workforce optimization, and back-office solutions, seamlessly orchestrating people, processes and touch points for today’s top brands.
- works with more Principal and Higher level QA Engineers for direction and task assignments. Reviews test cases and plans with other QA members. May execute existing automated test scripts.
- Develop test cases at a system level geared toward performance testing according to project plans and priorities.
- Review/Execute test cases and collect performance results in a methodical, repeatable manner.
- Design and implement “other” automation (i.e.; PowerShell scripts, AutoIT, VB Script) to increase efficiency of testing.
- Analyze performance metrics geared toward a Customer audience.
- Knowledge on automation using LoadRunner as the primary test tool.
- Write defects in a clear concise manner using ClearQuest.
- Conducts technical investigation of product defects raised by customers or other internal groupsQA or Support.
- Coordinates, responds, tracks and follows-up on customer problem reports/technical support requests.
- Interacts with internal cross-functional members to better understand system requirements and/or necessary modifications.
- Ensures products are up to date with 3rd party components that are in use.
- Proactively identify non-compliance of code against requirements/standards/design and raise defects.
- Follows processes, guidelines, procedures and best practices that have been defined by senior staff and management.
- Experience in testing for limits or performance scenarios in a system level fashion with focus on CPU, memory, disk IO, networking analysis and response times.
- Experience with Microsoft Lync and Exchange a plus.
- Experience with VMWare and HyperV a plus.
- Experience with Microsoft SQL Server being able to perform basic queries.
- Knowledge of Microsoft and java related programming including .NET, C#, Silverlight.
- Novice level knowledge of engineering tools, methods and processes.
- Ability to communicate technical information to internal audiences.
- Professional demeanor to maintain and enhance relationships.
- Strong service and teamwork skills.
- Works on projects of limited complexity.
- Ability to develop resolutions to problems of limited scope and follow standard practices and procedures in analyzing situations or datawhich answers can be readily obtained.
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